In case you have never opened a web hosting account or you are changing companies and the new one uses an account management tool that you have not seen so far, you may become confused about how to execute a certain task in your account or on your desktop computer. That’s why, a lot of web hosting companies have created a knowledge base, which specifies the most common questions and problems associated with their platform, rather than adding only some general facts. This type of knowledge base will enable you to find the needed information quickly and easily, so you will not have to waste both time and effort on stuff that might require something as elementary as pressing a button or ticking off a tick box. Thus, not only can you get stuff done, but you can also acquaint yourself with many new and interesting details, both about the way you can manage your account and about the way the web hosting service works in general.
Extensive Online Documentation in Web Hosting
If you’ve bought your first web hosting plan from our company or have migrated your website over to us, you’ll grow accustomed to our services and our created-developed Hepsia Control Panel before you know it due to the fact that we have prepared a detailed online knowledge base where you can find all the information that you may ever need – both general info in regard to the hosting service as a whole and more specific info about the separate functions that you can use and the difficulties that you might confront. The articles are available in two places. The entire article list can be accessed through the Control Panel’s Help section. You can access relevant articles about the different features in each section of the Control Panel too. You can find out how to accomplish just about everything, from enabling an .htaccess config file to administering an electronic mailing list, and all the articles feature in-depth guides, so you won’t ever get bewildered on account of an ambiguous text. Naturally, in case you confront a more specific problem and you’re unable to find anything about it in our knowledge base, you can touch base with our client service team 24x7x365.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated hosting packages feature thorough online documentation where you will see info about all the features that our created-developed Hepsia Control Panel offers, together with solutions to different questions and predicaments that you could confront. All setup manuals include step-by-step specifications, so you won’t have to worry about overlooking something if you plan to export a MySQL database, for example. The troubleshooting articles encompass a variety of possible reasons for specific problems and the solution for each of them, so in case you aren’t able to send emails even though you have the right SMTP settings, for instance, you can quickly see what the reason for this might be and fix the issue with a couple of clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find applicable articles in every single section. In case you prefer to look through all help articles, you can use the Help menu, which is located in the upper right-hand side of the Control Panel.