A 99.9% Server Uptime
Our web hosting platform is based on a secure, top–of–the–line hardware architecture and a strongly customized Linux version. That’s why, regardless of what your website is, or how many web site visitors you’ve got, or even if there’s a DDoS assault, our servers will remain up and running and your websites will stay online.
All Linux web hosting packages offer a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our guarantee remains the same.
A 99.9% Network Uptime
If you would like to deliver an exceptional web hosting service, you can rarely rely on the default network configuration in a datacenter. We have built our very own custom network in order to ensure the ultimate connection speed with the rest of the world.
And thanks to this, regardless of which datacenters you pick: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is valid for all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your money at risk, you can’t feel really secure. That is why, with each of our cloud hosting plans our company offers a 30–day money–back guarantee. In case you do not feel content with our service or if you wish to get a more robust web hosting solution, like a Linux VPS web hosting packages or a dedicated servers hosting – we will give you a full refund, without any hidden costs or reimbursement taxes.
24/7 Technical Support
If you have ever had to wait for hours for a reply, you are aware of how maddening this can be, especially if your website is at stake. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be here for you and they’ll answer you in less than one hour. And the best thing is that their average ticket response time is less than twenty minutes!