Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center

  • You will find nearly all the answers to your questions in the intuitive Help Center incorporated into your Website Control Panel. It offers an ever–growing database with commonly asked questions and detailed instructional articles prepared by our trained technical support staff.

  • Top quality support service
  • Educational Videos

  • If you would like to see how a task is fulfilled or how an issue is rectified, instead of just reading about it, then have a look at our compilation of step–by–step video tutorials. They cover a lot of different issues and will help you swiftly learn how to work with the Website Control Panel.

  • Intuitive help center
  • A 60–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24x7 help desk support service and a one–hour ticket response guarantee. Our expert support engineers will be available 24–7–365 to reply to your inquiries and to resolve any problem that you might possibly face. Simply open a ticket from the Help Center and we will reply back to you extremely quickly.