• 1 hour ticket response
  • 1 hour ticket response

  • We are focused on giving a swift and proper response to each trouble ticket submitted by a client. Our knowledgeable tech support engineers will review your question and will offer you the best option. We offer a 1–hour response time guarantee for all support tickets. As a matter of fact, the average helpdesk ticket response time has proved to be 20 minutes.

  • Top quality support service
  • A First–Class Client Support Service

  • Each member of our client support team has many years of experience in the Linux web hosting business and almost all of them have been with us for at least 5 years. They are all eager to respond to all your requests in the most proficient manner possible.

  • Intuitive help center
  • An Easy–to–Browse Help Section

  • To help you get a quick hint on how to use a given service, we have implemented a really intuitive Help section in the Website Control Panel. You can search through a vast selection of web hosting account administration articles and website administration articles, examine the F.A.Q. archive or watch our educational video tutorials.