Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Ticket Reply Guarantee

  • Our team of professionals will try their best to respond to your support inquiries within about 1 hour. If, however, the difficulty you have come across requires aid from the Administrators’ =Team,= we’ll address the ticket to the person on shift and will post a comment to notify you.

  • Top quality support service
  • Qualified Technical Assist Service

  • Our tech help and support crew is going to be working for you round–the–clock to to take care of all assistance request tickets that you submit. We offer tech help and support for all software that are installed in advance on your machine. These include our in–house made Website Control Panel, the selected OS as well as the server management panel (based on the VPS type).

  • Intuitive help center
  • A Descriptive Help Section

  • Each part of the Website Control Panel that is included for free with your VPS has an inbuilt collection of articles. You’ll find an assortment of detailed how to articles and a group of step–by–step video courses that illustrate all the standard website managing responsibilities. You can get access to them by hitting the Help or Video keys in the top right side of each Control Panel section.