Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour reaction warranty with all our Linux web hosting packages, which means that each help question you email is going to be replied to in only one hour maximum. Our support staff members have been trained to rapidly deal with any case and to provide you with relevant advice on any concern that you might have.
A Top–quality Support Service
You can easlily write to us 24x7x365 with any issue you possibly have regarding DNSOLOGY - NET’s products. We’ve got consultants available all the time to deliver support whenever necessary. You can utilize the ticketing system or send us an e–mail any time, or you can pick up the telephone or use the online chat during business hours.
An Intuitive Help Section
Our Control Panel gives an extensive practical knowledge base which is incorporated into all areas. In each area, you will find a Help control key which will load for you a group of step–by–step guides on how to apply a selected function or carry out a certain action. In addition, we have created mini seminar video tutorials to help you get a better idea of the Control Panel’s interface.